Complex Care Assistant – Newcastle-Under-Lyme, Stoke-on-Trent

Complex Care Assistant

Pay: £15.00 per hour

Location: Newcastle-Under-Lyme, Stoke-on-Trent

Shifts Available:

08.00am to 20.00pm (12 hour day)
20.00pm to 08.00am (12 hour night)

About the Role:

We are looking for compassionate and dedicated Complex Care Assistants to support a client with a C2 spinal injury in his own home in Newcastle Under Lyme, Stoke-on-Trent.
This is a rewarding opportunity to provide high-quality, person-centred care as part of a specialist care team, helping the client maintain independence and quality of life.
The client has complex clinical needs, and while previous experience with tracheostomy and ventilator care is desirable, full clinical training will be provided.

For this position you must hold a full UK driving licence

Key Responsibilities:

• Supporting with tracheostomy and ventilator care
• Suctioning when required
• Medication administration and support
• Personal care and continence care
• Moving and handling using specialist equipment
• Assisting with mobility and daily living activities
• Providing emotional support and helping to manage anxiety
• Promoting independence, dignity, and wellbeing at all times

This role would suit caring individuals who are committed to delivering exceptional care and building positive, professional relationships with those they support.
You will work as part of a support package, ensuring safe, consistent, and high-quality care at all times.

What We Offer:

• £15.00 per hour
• 24 & 36 hour contracted hours
• Permanent position
• In-house induction programme
• Free DBS check
• Annual bonus
• Employee Benefits & Assistance Programme, including 24-hour GP access and mental health support
• 24/7 on-call support

Requirements:

• Right to work in the UK
• Minimum 6 months’ UK care experience
• Full UK driving licence and access to a car
• Good communication skills
• Professional, reliable, and compassionate approach

About JAM CARE:

JAM CARE is an award-winning complex care provider supporting individuals with spinal and/or brain injuries, genetic conditions, challenging behaviours, and learning disabilities.

Please note: JAM CARE does not offer sponsorship.

JAM CARE is an equal opportunities employer.